岗位分析 · R2R 远程站

R2R 远程站

支持协调员 Support Coordinators

公司lilt-production

薪资USD 15-30 HOUR（按 1 USD=7 RMB，约 ¥105–¥210）

岗位性质全职

要求地区全球

经验要求不限

发布时间2026-09-16

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岗位来自公开渠道，时效性以官网为准。反馈失效？

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🤖 AI 速读

短期合同支付支持协调员，处理语言专家支付队列
需支付/财务运营或支持经验，熟悉多系统
英语流利，Tipalti或国际支付平台经验优先

完整 JD

岗位描述

We're looking for two Payment Support Coordinators to join our Expert Services & Operations (ES&O) team on a short-term contract basis.
我们正在寻找两名支付支持协调员，以短期合同形式加入我们的专家服务与运营（ES&O）团队。
You'll work directly on our linguist payment queue, helping to clear a backlog of payment requests and restoring a reliable, responsive experience for our global network of expert linguists.
你将直接处理我们的语言专家支付队列，帮助清理积压的支付请求，并为我们的全球专家语言专家网络恢复可靠、响应迅速的服务体验。
This is a high-impact, hands-on role.
这是一个高影响力、实操性强的岗位。
You'll be triaging, investigating, and resolving payment issues across multiple systems, working closely with our existing coordinators and escalating to finance and engineering where needed.
你将在多个系统中对支付问题进行分诊、调查和解决，与现有协调员紧密合作，并在需要时向财务和工程团队升级。

岗位要求

Experience in a payments, finance operations, or customer/vendor support role
具有支付、财务运营或客户/供应商支持岗位经验
Comfortable working across multiple systems simultaneously (Jira, Salesforce, or similar)
能够同时熟练操作多个系统（Jira、Salesforce 或类似工具）
Detail-oriented with strong written communication skills — you'll be dealing with complex, sometimes sensitive payment disputes
注重细节，具备较强的书面沟通能力——你将处理复杂且有时敏感的支付争议
Able to work independently, manage a high-volume queue, and know when to escalate
能够独立工作，管理高量队列，并知道何时升级
Experience with Tipalti or international payment platforms is a strong plus
具有 Tipalti 或国际支付平台经验者优先
Fluency in English required; additional languages are a bonus given our global linguist community
要求英语流利；鉴于我们的全球语言专家社区，掌握其他语言为加分项

We're looking for two Payment Support Coordinators to join our Expert Services & Operations (ES&O) team on a short-term contract basis.
我们正在寻找两名支付支持协调员，以短期合同形式加入我们的专家服务与运营（ES&O）团队。
You'll work directly on our linguist payment queue, helping to clear a backlog of payment requests and restoring a reliable, responsive experience for our global network of expert linguists.
你将直接处理我们的语言专家支付队列，帮助清理积压的支付请求，并为我们的全球专家语言专家网络恢复可靠、响应迅速的服务体验。
This is a high-impact, hands-on role.
这是一个高影响力、实操性强的岗位。
You'll be triaging, investigating, and resolving payment issues across multiple systems, working closely with our existing coordinators and escalating to finance and engineering where needed.
你将在多个系统中对支付问题进行分诊、调查和解决，与现有协调员紧密合作，并在需要时向财务和工程团队升级。

【岗位要求】
Experience in a payments, finance operations, or customer/vendor support role
具有支付、财务运营或客户/供应商支持岗位经验
Comfortable working across multiple systems simultaneously (Jira, Salesforce, or similar)
能够同时熟练操作多个系统（Jira、Salesforce 或类似工具）
Detail-oriented with strong written communication skills — you'll be dealing with complex, sometimes sensitive payment disputes
注重细节，具备较强的书面沟通能力——你将处理复杂且有时敏感的支付争议
Able to work independently, manage a high-volume queue, and know when to escalate
能够独立工作，管理高量队列，并知道何时升级
Experience with Tipalti or international payment platforms is a strong plus
具有 Tipalti 或国际支付平台经验者优先
Fluency in English required; additional languages are a bonus given our global linguist community
要求英语流利；鉴于我们的全球语言专家社区，掌握其他语言为加分项